Terms of Service

Services and Scope

8DVPN provides international route connections and subscription management, with coverage in 100+ countries and 250+ routes. Supported platforms include Windows / macOS / iOS / Android / Linux. Available routes, client access, and account benefits are shown in the user panel. Client downloads and subscription access are handled through the panel.

Route coverage does not guarantee access to every international website, AI tool, or streaming service. Third-party platforms independently determine account eligibility, regional rules, and content availability. Use of this service does not change agreements between users and third parties or include third-party memberships.

Account and Subscription Rules

No email address is required; a username and password are enough to create an account. Keep login details and subscription credentials secure, and do not publish or share them. If credentials are exposed or used unexpectedly, change your password promptly and request help through a user panel ticket.

There is no limit on the number of devices online at the same time, for devices managed by the account holder. This does not permit sharing an account with others, reselling subscriptions, distributing route credentials, or providing commercial proxy access. Use the service within the data allowance and active benefits of your plan.

Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date; when upgrading mid-cycle, the price difference is converted into remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain available until used and never expire. Payment methods are Alipay / WeChat Pay / USDT. Check orders and payment status in the panel.

Compliant Use

Users must comply with the laws and regulations where they are located and in any region relevant to their use of the service, as well as the rules of the websites and apps they access. Do not use the service for fraud, intellectual property infringement, distributing illegal content, stealing information, attacking network systems, or other unlawful activities.

Do not send spam, run malicious software, attempt unauthorized access, or consume resources in ways that disrupt routes or other users. Users are responsible for assessing whether the content they access and their actions are lawful, and for activity carried out through their accounts.

Availability and Scope of Responsibility

Connection performance depends on local networks, device settings, carrier routing, route maintenance, and third-party platform policies. 8DVPN does not guarantee a fixed speed, fixed latency, or uninterrupted access. If you have connection issues, first check your local network and subscription status, then try another route.

Maintenance, network failures, or force majeure may temporarily limit some services. 8DVPN will investigate and respond based on the circumstances. It does not guarantee against issues beyond its control, including third-party account restrictions, content changes, or device failures. Responsibility is determined under applicable law; nothing in these terms excludes liability where required by law.

Refund Requests and Processing

You may request a full refund for any reason within 60 days of your first payment. Submit your request through a user panel ticket, stating that you want a refund and providing order details that can be verified in the panel. You do not need to cite connection issues as a reason for requesting a refund.

8DVPN will verify the account, date of first payment, and order records, then provide an update on the request and refund arrangements in the ticket. Do not submit sensitive information such as your account password or complete subscription credentials. Payment processing times may vary by payment channel; details will be discussed in the ticket, and no fixed deposit time is guaranteed here.

Account Termination and Changes to These Terms

If a user violates these terms by engaging in unlawful use, attacking the service, reselling subscriptions, or sharing subscriptions, 8DVPN may restrict relevant access, suspend the account, or terminate service depending on the nature of the issue. Users who disagree with the outcome may submit an explanation through a ticket. Account actions and refund requests are reviewed separately; termination does not waive any rights provided by law.

Changes to these terms will be published on this page with an updated date. Important changes to subscription benefits will be announced on the site or in the user panel. Review any updates before continuing to use the service. For questions, submit a ticket through the user panel. See the Privacy Policy for information about how personal data is handled.